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JOB DESCRIPTION:
Reconciling outstanding account balances, and preparation of periodic reports on accounts receivable and past due status. Responsible for collection activities including sending follow-up inquiries, negotiating with past due accounts on repayment terms, and decisions on referring accounts to collection agencies and/or writing off accounts receivable.
Accountabilities: Respond to internal and external customer account inquiries, Resolve problems and make recommendations, Support internal metrics and goals through collections activities, Review status of accounts and initiate collection action by contacting each account, Interface with appropriate departments to research outstanding balances and resolve customer issues, Ownership for Customer Experience in relationships with external customers.
Experience: 2-4 years
- Location: Buffalo Grove, IL
- Compensation: $14 - $16 hour
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