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Manager Quality Assurance (05152) (Austin, TX)


Date: 2009-11-03, 1:59PM CST
Reply to: see below


MAXIMUS (NYSE: MMS), is one of America's leading government services companies devoted to providing consulting, health and human services program management, and information technology services. Since its founding in 1975, MAXIMUS has grown to more than 5,200 employees located in more than 280 offices in the United States, Canada, and Australia. On a number of occasions, MAXIMUS has been selected by Forbes Magazine as one of the Best 200 Small Companies in America, and by Business Week Magazine as one of the 100 Best Hot Growth Small Companies. Additionally, MAXIMUS is included in the Russell 2000 Index and the S&P SmallCap 600 Index.

Education Required: Bachelors Degree from an accredited college or university or equivalent experience
Education Preferred: Masters Degree

Technical Skills / Knowledge Required: Proficient in Microsoft Office (strong Word and Excel skills)

Subject Matter Expertise/Experience Required: Prior people or project management experience
Subject Matter Expertise/Experience Preferred: More than 4 years people or project management experience

Personal/Soft Skills: Excellent organizational, interpersonal, verbal, and written communication skills, ability to perform quantitative and qualitative analyses of existing business processes, ability to coach, develop and mentor team members, ability to perform comfortably in a fast-paced, deadline oriented work environment, ability to work under standards-based performance measures, ability to successfully execute many complex tasks simultaneously, and ability to work as a team member, as well as independently.

Duties / Responsibilities:
1. Lead cooperative effort among members of a team
2. Provides ongoing supervision to assigned staff
3. Responsible for identifying and resolving issues, problems and concerns
4. Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals
5. Recommends changes to policies and establishes procedures
6. Interacts with different levels of external and internal customers
7. Completes daily and weekly reports
8. Ensures the confidentiality and security of all corporate information
9. Performs other duties as may be assigned by management

MAXIMUS offers a comprehensive benefits package including:
Healthcare Insurance (medical, dental, vision)
Short and Long Term Disability Insurance
Life/Accident Insurance
Flexible Spending Accounts (FSA)
401(k) Retirement Plan with company match

Our benefit program also includes paid holidays, vacation and sick leave, tuition reimbursement, and supplemental insurance (pet ins., auto ins., legal plan, long-term care ins, and credit union).

Additional Posting Information:

Education Required: Bachelor's degree in a health and human services, business, management or quality related field from an accredited college or university OR seven years' supervisory experience in a health and human services, customer service or quality related field.

Skills / Knowledge Required: Knowledge of best practices in quality management, quality assurance, quality control, and performance monitoring. Excellent organizational, interpersonal, written, and verbal communication skills.

Skills / Knowledge Preferred: Knowledge and work experience with quality monitoring related to State and Federal health and human service programs, e.g., CHIP, TANF, Food Stamps, Medicaid and LTC, is preferred. Ability to converse and write in English and Spanish is highly preferred.

MAXIMUS recognizes the value of diversity in our workforce, and encourage all qualified candidates to apply. We thank all candidates who choose to apply, however, only those selected for a further interview will be contacted.

To apply for this position please click the URL below, or copy and paste the URL into your browser’s address bar: http://jobs.maxinc.com/HR/CandidateTracking.nsf/frmJobApp?readForm&page=1&ReqID=05152

MAXIMUS is an Equal Opportunity and Affirmative Action Employer, M/F/D/V.

No relocation assistance is available for this position.

PostingID: 1449932595

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