When contacting your insurance company regarding an auto glass claim it is your right to choose which auto glass replacement company you want to replace your glass. You as a consumer may not be aware that in the state of TEXAS the INSURED, not the INSURANCE COMPANY, dictates which shop to use. You may also be unaware that the large Insurance companies, which you pay rates to every month, have signed contracts with NATIONAL auto glass companies to provide billing and auto glass replacement services at cut-rate prices. These NATIONAL auto glass companies provide lower prices by cutting corners, such as; using inferior glass, cheap adhesive systems, and employing Technicians that are not Certified.Thus, compromising the structural integrity of your car and in fact making it not safe to drive. In fact, when you call the 1-800 number in the back of your insurance ID card to file a glass claim the person who answers the call is employed by one of these NATIONAL auto glass companies NOT YOUR INSURANCE COMPANY. These NATIONAL glass companies have setup call centers throughout the country on behalf of the insurance companies to "intercept" these calls. Thus allowing their Customer Service Reps. to "STEER" YOUto one of their own shops. Where in turn the NATIONAL glass company cuts corners makes a profit and the insurance company saves thousands.
Now, this practice is known as "STEERING" and is illegal in most states including Texas. However, if the National Call Centers are not in a state that has this law to ensure consumer choice it still happens. So, before you call your insurance company regarding an auto glass claim call a reputable, local, well-knowned, auto glass shop you know and trust.Remember, it's your vehicle with your family in it, make it a safe vehicle. Make it YOUR CHOICE.
CALL 1-800-750-5504 OR GO ONLINE http://www.alamoautoglasssa.com
- Location: www.alamoautoglasssa.com
- it's NOT ok to contact this poster with services or other commercial interests
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