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Description
Support Analyst
Bazzarvoice is looking for a Support Analyst to join our team. Support Analysts have a unique role in that they keep our organization running smoothly, dealing with technical quirks and problems as they arise.
The ideal candidate is someone who is technically curious and motivated by customer success. Ideally, this role is a launching pad for someone who is interested in doing more technical development. It’s the perfect opportunity to learn about our products, develop your client facing skills, and also grow your technical skill set. Bazaarvoice is growing rapidly; it is a great time to join our team (the grass really is greener over here).
The candidate we are seeking is someone who can think quickly on their feet, adept at working around traditional parameters to develop solutions for our technical problems. A track record demonstrating initiative and execution are vital characteristics for any candidate pursuing this role.
Bazaarvoice is looking for a candidate with a technical background (either real world or internship) who has 1-2 years of experience in help-desk support, web development and other technical support roles
Experience in trouble shooting and debugging are crucial
Working knowledge of My SQL and Firebug are required
Client facing experience is a plus
Knowledge of CSS, HTML and XML are CRUCIAL
The ability to investigate code is preferred and encouraged
In order to successful, we feel the applicant should possess a CIS or MIS degree
Please look at our website, www.bazaarvoice.com, and familiarize yourself with our 5 Stars of culture. They are the true backbone of our organization as we continue to grow.
PLEASE APPLY AT:
http://www.jobvite.com/j/?cj=o3RdVfwM&s=Craigslist
- Location: Austin, Texas
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.