Hi, my name is Alex. I currently work in cybersecurity with experience in Incident Response, Security Operations, and GRC. In my current role, I help lead security investigations and support the full incident response process from initial alert review through containment, remediation, and follow-up recommendations.
I offer home IT and cybersecurity support for regular people who need help with computers, WiFi, accounts, devices, scams, custom PC builds, and online safety.
A lot of people do not have a trusted “IT person” they can call when something feels wrong, a suspicious e-mail, a strange login alert, a hacked account, a slow computer, or WiFi that never works right. My goal is to provide practical, understandable support without overwhelming you with technical jargon.
I help everyday users, families, remote workers, seniors, students, and small home offices get their technology working better and more securely.
Services I Offer
Cybersecurity & Scam Help
Suspicious emails, phishing concerns, scam review, strange pop-ups, fake support alerts, account compromise concerns, login alerts, and general “does this look suspicious?” help.
Account Security
Google Email, Outlook, Microsoft, Apple ID, Facebook, Instagram, banking-related account hygiene, password resets, recovery options, password manager setup, and multi-factor authentication.
Incident Response for Home Users
If you believe an account, computer, or device may have been compromised, I can help review what happened, secure accounts, check devices, reset passwords safely, revoke suspicious sessions where possible, and recommend next steps.
Computer Support
Windows PC troubleshooting, computer cleanup, software issues, slow performance, updates, printer problems, file organization, and basic device setup.
Home WiFi & Network Help
Router setup, WiFi troubleshooting, weak signal issues, guest networks, smart device connections, home network security, and basic router hardening.
Smart Devices & Home Office Setup
Phones, tablets, printers, smart TVs, cameras, home office equipment, remote work setups, and other connected devices.
Backups & Data Protection
Help setting up backups for important documents, photos, tax files, business files, and personal data so you are not relying on one device.
Common Issues I Help With
“I clicked a suspicious link.”
“My email account may have been hacked.”
“I keep getting weird login alerts.”
“My computer is acting strange.”
“My WiFi is slow or unreliable.”
“I need help securing my accounts.”
“I want to set up a password manager.”
“I am worried I got scammed.”
“My printer or smart device will not connect.”
“I want my home network to be safer.”
Why Work With Me?
I currently work in cybersecurity with experience across Incident Response, Security Operations, GRC and was IT Systems Administrator/Technician for years before moving into Cybersecurity. My work includes leading security investigations, reviewing suspicious activity, analyzing account and endpoint alerts, helping determine risk, and supporting the incident response process from investigation through remediation.
For home users, I bring that same security mindset in a practical, easy-to-understand way. I will not try to scare you or sell you things you do not need. I focus on helping you understand the issue, fix what can be fixed, and reduce the chances of it happening again.
Good Fit For
Individuals
Families
Remote workers
Seniors
Students
Small home offices
People worried about scams or hacked accounts
Anyone who wants a more secure home tech setup
Availability
Support is available by appointment.
Remote help may be available for certain issues.
In-person support may be available depending on your location and the type of service needed.
Pricing
Please contact me with a short description of what you need help with, and I can provide a quote.
Pricing depends on the issue, but common service types include:
I also build and upgrade computers for home users, students, gamers, remote workers, and small home offices.
I can help with:
Custom PC builds
Gaming PCs
Work-from-home setups
Part selection
PC upgrades
SSD/RAM upgrades
Windows installation
Driver setup
Basic cable management
Performance troubleshooting
Security setup after the build
Contact
Please reply through Craigslist with:
Your name
Your general location
A short description of what you need help with
Whether you prefer remote or in-person support
Best days/times to schedule
I look forward to helping you make your technology safer, simpler, and less stressful.