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5-Star Tech Support for Small Businesses in Greater Austin Area (Austin)
offered in person
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Your IT should make your business feel calm, not chaotic.
I’ve been working in IT for 20+ years and I’m passionate about helping small business owners keep things running smoothly without crazy recurring costs. Local medical clinics, restaurants, and offices trust me because I fix the tech and protect their nervous systems at the same time.
If you’ve got a computer that won’t turn on, Wi-Fi that keeps dropping, or even a router that literally went up in flames (yes, that really happened), there’s a way through it that doesn’t involve panic.
My brain works differently. When I arrive on site, I start gathering context from everywhere. I notice details other techs miss, ask about what moved recently and why, and then build a big-picture understanding of what went wrong and how to keep it from happening again. Staff never get shamed for “not being techy” – everyone gets treated with respect.
Your IT infrastructure is the nervous system of your business. You wouldn’t let just anyone operate on your brain or spine, would you? Some of my background is actual rocket science – I handled IT infrastructure at Firefly Aerospace for over 4 years, from day one through a valuation over a billion dollars.
Rates (simple and straightforward):
$80/hr for scheduled work
$160/hr for drop-everything emergency service
You will not find this level of service, communication, and care for a lower price.
Call or text Tucker at 281-795-2809