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Remote Call Center Service Professional (Bilingual+)

Melrose Solutions LLC

compensation: $12-$22/hr
employment type: employee's choice
experience level: entry level
job title: Call Center Service Professional
Remote Call Center Service Provider

Melrose Solutions LLC
Virtual Call Center


Join our Fully Remote - Work From Home - Call Center Positions today! We are seeking motivated individuals to join our virtual call center team. We work with Fortune 500 companies, offering you multiple clients to service. As an independent contractor, you will provide customer service support for well-known clients, all from the comfort of your home. The clients we service are in the categories of roadside assistance, tech support, data entry, tax preparation, cruise line concierge and more. This role is ideal for self-starters who want the flexibility of choosing their own schedule while delivering excellent service. No experience required, training is provided.

Make your own schedule, days/hours! 12/hr min. weekly. Part time/full time positions available.
(Bilingual- Spanish needed $17/hr)
All other candidates are welcome to apply! We have multiple positions open!

Visit our website to learn more and apply today:
https://melrosesolutionsllc.com/


Responsibilities:

Handle inbound and outbound customer calls in a professional manner
Handle email/chat conversations with customers
Assist customers with inquiries, account questions, billing, and troubleshooting
Provide excellent customer support by resolving issues quickly and accurately
Follow client program guidelines and performance standards
Maintain accurate records of interactions and update information as needed
Demonstrate strong communication and problem-solving skills

Requirements:

Must be 18 years or older and authorized to work in the U.S.
Access to a quiet, home office space
Desktop or Laptop with Windows (No Mac or Chromebook)
Reliable high-speed, hard wired internet
USB headset
Ability to pass skills assessment
Ability to pass 7 year background check
Ability to complete client certification training

Benefits:

100% remote – work from home
Flexible schedule – choose your own hours/days
Opportunity to service well-known brands
Growth opportunities within the virtual call center industry
Support from our IBO team to guide you through the registration process

Compensation:

Independent contractor position (1099)
Pay varies by client program (typically $12–$22 per hour)
Incentives an bonuses based on performance
  • Principals only. Recruiters, please don't contact this job poster.
  • OK to highlight this job opening for persons with disabilities.

post id: 7883525470

posted:

updated:

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