Our Customer Service Representatives, or as we call them, Fruit Experts, are individuals who are excited about creating and celebrating experiences with our Guests. Fruit Experts are involved in all aspects of the operations including sales, fruit preparation (includes designing and dipping chocolate), cleaning, and daily operations.
The ideal candidate is an upbeat, logical, quick thinker and enjoys the challenge of handling multiple tasks simultaneously. You are driven to do more and be more and look to conquer challenges in every task you take on.
Identify customer needs and suggestively sell. You must meet specified monthly sales goals.
Ensures all products meet company's quality and brand standards
Perform store opening and closing procedures accurately and efficiently
Ensure all food preparation is complete and in accordance with all local, state and federal laws
Design arrangements, dip fruit in chocolate and prepare fruit
Take detailed notes on any order issues and communicate proactively with the manager
Follow through with each task and take ownership of the quality and completion of the task
Fill out logbooks daily
Work as a team player. This means you show to all scheduled shifts promptly and ready to work
Handle Guest Satisfaction issues with a "customer is right" attitude
Willingness to work multiple locations to fulfill scheduling needs of the company
High school diploma or GED required
Fluent in English. Spanish (a plus)
Experience with POS systems and basic technical troubleshooting
1 Year Experience in a hospitality oriented company (hotels or restaurant)
1 Year Experience in suggestively selling products
Proficient in PC computers, smartphones (Android and Apple), tablets, apps, etc
Ability to type at 40 WPM
You must have excellent spelling, grammar, and communication skills
Food Handlers Certificate (City of Austin and Williamson County depending on location)
Desire to grow revenue and promote business
Must be a logical and critical thinker who can problem solve in high-stress situations while remaining calm and level-headed
Have a dependable working vehicle
William Cannon - 3421 W William Cannon Dr #115 (Cannon Oaks Shopping Center)
Austin 5th Street/Central- 507 Pressler St, 78703 (next to Tacos and Tequila)
Austin- 10225 Research Blvd, 78759 (between Michaels &Home Goods)
Round Rock- 115 Sundance Pkwy, 78681 (La Frontera across from Lowes)
Cedar Park- 700 E Whitestone, 78613 (between Froyoz and Thundercloud)
Flexible schedules are a plus!!
We prefer you have reliable transportation.
If you are motivated to be more, we promote from within.
Principals only. Recruiters, please don't contact this job poster.
do NOT contact us with unsolicited services or offers