Schedule: Monday through Friday, Flexibility required but typically 8:00 AM to 4:00 PM (or 9:00 AM to 5:00 PM). Occasional evening or weekend support expected approximately once per month.
Compensation: starting at $120,000 per year (W-2), depending on experience | Benefits package to be discussed
Start Date: ASAP
Requirements
Minimum 3 to 5 years of experience in a private estate, luxury household, executive household management, or high-level household support role
Maintain a smoke-free environment
Must be authorized to work in the United States
Reliable personal vehicle and valid driver's license required; mileage reimbursement provided
Must be willing to sign a Non-Disclosure Agreement (NDA)
Pet-friendly and comfortable working alongside a small dog
Child-friendly and professional in the presence of school-age children
Highly trustworthy, discreet, and comfortable working in a private family environment
Strong organizational skills with the ability to create and maintain household systems independently
Comfortable managing both hands-on household tasks and higher-level coordination work
Strong follow-through and proactive mindset (does not wait for direction on routine household needs)
Tech-comfortable with calendars, shared notes, and task management tools
About Our Family
We are an active, high-functioning family based just outside of Austin, with a lifestyle that moves fast and a home that should feel effortless. Our household includes two kids in their early-to-mid elementary years, a beloved senior Pomeranian, and two parents with demanding schedules — one of whom travels frequently and one who manages an extensive social and professional calendar from home.
We already have wonderful support in place: a housekeeper who handles laundry and general tidiness on weekday afternoons and a meal prep chef who drops off prepared dinners weekly. What we are missing is the person who ties it all together and keeps it all moving.
We want our home to run like a hotel — consistently stocked, proactively managed, and guest-ready at any moment. The ideal candidate notices what needs attention before being asked, builds systems that prevent issues from recurring, and ensures the home remains calm, organized, and functional at all times.
This is a long-term opportunity with real room to grow, particularly as we move into a multi-year new construction project and expand our household operations and entertaining.
Who You Are / What We're Looking For
You are a seasoned household or estate operations professional who takes pride in creating order, structure, and calm within a busy home. You are proactive, grounded, and highly discreet. You understand that working in a private home requires consistency, emotional maturity, and respect for privacy without exception.
You naturally notice what others overlook — supplies running low, a vendor task left incomplete, a system that could be improved — and you take action without needing direction. You think in systems, not tasks, and you are equally comfortable maintaining those systems day-to-day.
You are not looking to be a friend or a passive assistant — you are looking to be indispensable. You bring a steady presence, solve problems early, and help the household run smoothly and predictably. You are willing to be hands-on while also managing higher-level coordination, vendors, and planning.
Above all, you make the home feel easier to live in.
Key Responsibilities
Household Operations & Daily Home Management
Ensure the home runs smoothly day to day and feels consistently organized and guest-ready
Proactively identify and resolve household needs before they become issues
Create, maintain, and improve household systems and routines
Perform daily resets and ensure order across common areas
Maintain checklists for recurring household tasks and seasonal needs
Identify gaps in home operations and implement practical solutions
Vendor & Property Oversight
Serve as primary point of contact for home service providers (HVAC, landscaping, plumbing, electrical, pool, etc.)
Schedule, coordinate, and oversee vendor visits, repairs, and maintenance
Track work completion and follow up until issues are fully resolved
Maintain a home maintenance calendar and service history logs
Develop a household systems manual for recurring maintenance and vendor information
Conduct routine walk-throughs to ensure home readiness and identify issues early
Organization & Systems Management
Create and maintain systems for closets, pantry, laundry, storage, kids’ items, and household supplies
Maintain inventory of household essentials and restock proactively
Label, organize, and maintain key household zones
Build simple, repeatable systems that can be followed by others in the home
Maintain household documentation including warranties, receipts, manuals, and service records
Errands & Household Logistics
Manage grocery runs, returns, dry cleaning, pharmacy pickups, and household supply purchases
Handle mail, packages, donations, gift shopping, and household returns
Coordinate household vehicles including service, fueling, cleaning, and registration tracking
Support travel and event preparation logistics
Laundry, Light Tidying & Home Reset
Support laundry flow, dry cleaning coordination, and clothing organization
Perform light tidying and room resets as needed
Ensure household spaces remain organized and functional
Support seasonal organization and storage rotation (clothing, bedding, décor)
Events & Hospitality Coordination
Assist with planning and execution of small events, gatherings, and guest visits
Manage logistics including setup, vendor coordination, and home preparation
Ensure guest areas are consistently stocked and ready
Provide pre-event support and post-event reset
Family & Child Support (Light, Flexible)
Provide light logistical support for children’s schedules and activities as needed
Organize children’s items, school materials, and activity gear
Assist with household transitions related to school, travel, and routines
Childcare is not primary, but flexibility around children is required
Pet Support
Ensure pet needs are consistently met (food, supplies, scheduling)
Provide light care including companionship and occasional walks
Coordinate grooming and veterinary appointments as needed
Administrative Support
Track household tasks, priorities, and follow-ups
Maintain shared calendars, lists, and household systems
Communicate clearly and proactively about ongoing and completed tasks
Support increasing calendar and scheduling coordination over time
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