The Applications & Integration Specialist serves as a key member of the Business Intelligence team, embedded within operational departments to support and optimize enterprise applications that drive daily business functions. This role is responsible for application configuration, workflow design, system integrations, and API connectivity to ensure operational technology platforms are aligned with business processes and performance objectives. The Specialist acts as a systems partner to department leaders, translating operational requirements into efficient, well-integrated technical solutions that improve reliability, visibility, and process performance.
Bachelor's degree in Computer Information Systems, Business, Information Technology, or related field or the equivalent work experience in application support and systems integration
Experience configuring and supporting enterprise or operational software platforms
Strong understanding of system permissions, modules, and workflow configuration
Experience working with RESTful APIs and system integrations
Understanding of API authentication, data mapping, and troubleshooting integration issues
Familiarity with JSON or XML data formats
Working knowledge of SQL and relational database concepts
Ability to analyze data structures and validate data accuracy across systems
Strong analytical skills with the ability to translate business requirements into system configurations
Experience working directly with operational stakeholders
Ability to diagnose system, workflow, and integration issues