The PDR Technician is assigned to work at a specific customer location (i.e. Car dealership) to perform Paintless Dent Repair on vehicles. The candidate is mobile and may work as a part of a team during an assigned shift.
Essential Duties and Responsibilities: The essential duties of the position include the following. Other duties may be assigned.
• Operate as a mobile PDR technician
• Maintain the quality standards of service of the Company
• Maintain the proper function, cleanliness, and organization of all service tools, equipment, and work aids.
• Inspect vehicle(s) for previous work done and dent repair needed
• Estimate PDR services and communicate process in-detail to customer or client
• Perform Paintless Dent Repair services
• Send invoice to customer through ReconPro on mobile device provided
• Other duties as-assigned
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience: One-year certification in Paintless Dent Repair from college or technical school or three to six months related experience and/or training or equivalent combination of education and experience.
Language Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Computer Skills: Ability to learn and adapt to changes in software for field operations, currently ReconPro, for the purpose of scanning VIN numbers and invoicing customers.
Certificates and Licenses: Valid State Driver’s License
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job in an office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The worker is subject to extreme cold (typically below 32 degrees Fahrenheit) for periods of more than one hour, including wind and humidity
• The worker is subject to extreme heat (above 100 degrees Fahrenheit) for periods of more than one hour, including wind and humidity
• The worker is subject to noise. There is sufficient noise to cause worker to shout in order to be heard; ambient noise
• The worker is subject to hazards such as a proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding or high places, exposure to high heat, or exposure to chemicals
• The worker is subject to atmospheric conditions including one or more of the following: fumes, odors, dusts mists, gases, or poor ventilation
• Regular travel by car is required
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Ability to stand and use hands and arms for entire working shift
• Ability to stoop, kneel, crouch, or crawl, and reach with hands or arms for majority of working shift
• Ability to walk, climb, or balance as-needed during working shift
• Ability to travel by car as-needed
• Ability to lift up to 50 lbs. repeatedly and regularly
• Ability to see clearly up-close, use depth perception and peripheral vision, adjust focus, and identify and distinguish colors
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