We are looking for a friendly and reliable Customer Service Representative to join our team. In this role, you will assist customers with inquiries, resolve issues, and ensure a positive experience across all interactions.
Responsibilities:
- Respond to customer inquiries via phone, email, or chat.
- Handle complaints and provide effective solutions.
- Escalate complex issues when needed.
- Process orders and maintain accurate records.
Requirements:
- Strong communication and interpersonal skills.
- Good problem-solving abilities and attention to detail.
- Ability to multitask and stay organized.
- Basic computer knowledge (CRM systems a plus).
Principals only. Recruiters, please don't contact this job poster.