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Dispatcher – HVAC Service Experience a Plus
A-Plus Air Conditioning & Home Solutions
White Horse Trail
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Company: A-Plus Air Conditioning & Home Solutions
Are you an experienced HVAC technician tired of hot summers in attics? Ready for a comfortable M-F, 8-5 office job? Or, are you an experienced dispatcher looking to work with a family business? We have an exciting opportunity for you!
Position: Full-Time Dispatcher
Location: Austin, Texas
Role & Responsibilities:
• Communicate with customers and schedule HVAC appointments.
• Dispatch technicians efficiently while confirming appointments with customers.
• Order parts/equipment and file equipment & labor warranties.
• Receive and record completed invoices from field technicians.
• Maintain an accurate database and manage minor filing and other duties as needed.
• Keep inventory/warehouse organized
Why Choose A-Plus?
• Locally Rooted: We are proud Austinites – not a faceless corporate company.
• Fair and Transparent Pricing: Treating our customers like family is our principle.
• Friendly Environment: Even our office dogs love working with us!
What We Offer:
• Full-Time Hours
• 90% Paid Health Insurance
• Dental & Vision Insurance
• IRA Retirement Plan with Company Matching
• Paid Vacation, Personal Days, and Holidays
• On-the-Job Training
• A supportive, family-like work environment
A-Plus Air Conditioning & Home Solutions has a rich tradition of over 45 years in serving the Austin community with pride as a family-owned and operated business.
Job Requirements:
• Fast-paced Customer Service Representative experience.
• Strong phone and computer skills.
• Ability to multi-task and solve problems effectively.
• Detail-oriented with a knack for assessing customer needs.
• Familiarity with Austin’s geographical area is a plus.
• HVAC Service Tech background is a bonus!
How to Apply:
Please reply with your resume or call our office at 512-450-1980 for more information.
Join a company that truly values its employees and works to make them feel appreciated!
- Principals only. Recruiters, please don't contact this job poster.