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Now Hiring: Proactive Assistant Manager – Leasing & Collections (Austin)
The Madison Real Estate Group
compensation:
Competitive salary based on experience. Additional details will be discussed during the interview process.
employment type:
full-time
experience level:
mid level
job title:
Assistant Apartment Manager
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The ideal candidate will have prior multifamily experience and be comfortable working in a fast-paced property environment that requires follow-up, accountability, resident communication, and strong attention to detail. We are looking for someone who does not wait to be told what to do, but instead takes initiative, follows through, and helps keep the office and property operations moving in the right direction.
Responsibilities include, but are not limited to:
Assisting the Community Manager with daily property operations.
Handling leasing calls, walk-ins, tours, follow-up, applications, move-ins, renewals, and resident communication.
Driving leasing activity and helping maintain strong occupancy.
Following up consistently with prospects and applicants.
Assisting with rent collections, delinquency follow-up, payment arrangements, notices, and resident account questions.
Maintaining accurate resident files, lease documents, applications, notices, and property records.
Providing excellent customer service while remaining firm and professional when needed.
Communicating with residents regarding balances, lease requirements, maintenance concerns, and community policies.
Assisting with work order follow-up and ensuring resident concerns are communicated to maintenance and management.
Supporting the manager with reporting, audits, vendor communication, and administrative tasks.
Helping create structure, organization, and accountability in the leasing office.
Ideal candidate will have:
Prior apartment leasing and/or assistant manager experience.
Strong leasing and sales skills.
Strong collections experience.
Excellent follow-up and communication skills.
Ability to stay organized while managing multiple priorities.
A proactive personality and willingness to take initiative.
Confidence speaking with residents about past-due balances and lease obligations.
Ability to work well with residents, staff, vendors, and management.
Experience with multifamily property management software preferred.
We are looking for someone who is:
Leasing-focused.
Collections-driven.
Organized and detail-oriented.
Professional and dependable.
Comfortable taking initiative.
Resident-focused but firm when necessary.
Able to support a busy property office and assist with improving overall property performance.
This is a great opportunity for an Assistant Manager who enjoys leasing, understands the importance of collections, and wants to be part of a hands-on team focused on improving operations and strengthening the property.
Job Type: Full-time
Location: Austin, Texas
Property Type: Multifamily Apartment Community
Experience: Multifamily leasing and collections experience preferred.
To Apply:
Please submit your resume and a brief summary of your apartment leasing and collections experience to employment@madisonreg.com.
- Principals only. Recruiters, please don't contact this job poster.