Job description
Salary: $20-30/hour
This role is located in Austin, TX at Good Guys Tree Service.
Company Overview: About Us
Good Guys Tree Service is a TCIA-accredited leader in professional tree care in Austin, TX. Our experienced crews and commitment to ANSI standards make us one of the most trusted names in the industry. We provide expert services ranging from pruning and removals to tree health and pest management.
About the Role
The Office Administrator plays an important role in keeping the business organized and responsive. This position supports scheduling, customer communication, CRM updates, billing support, and coordination with field crews. The right person is organized, dependable, and comfortable working in a fast paced service environment.
What You Will Be Doing
You will answer incoming phone calls and emails, helping customers with questions and scheduling service appointments
You will manage and update customer information in the CRM, including service history and leads
You will send appointment reminders, follow ups, and general customer communication
You will assist with invoices, payments, and customer billing questions
You will help keep the office organized by managing files, supplies, and daily administrative tasks
You will support onboarding paperwork and basic employee records as needed
What We Are Looking For
Experience in an office, administrative, or customer service role, ideally in a service based business
Comfort using computers, email, CRM systems, and basic office software
Strong organization skills with good follow through
Clear communication skills and a professional phone presence
Ability to work independently while supporting a team. Reliable attendance and a steady work ethic
What We Offer
Competitive pay based on experience. Full time, stable position with consistent hours
On the job training and room to grow as the company expands
A supportive team environment that values accountability and respect
Benefits: Health, dental, and vision insurance plus401(k)
**Be sure to upload your resumes and provide a good callback number**
Principals only. Recruiters, please don't contact this job poster.