job title:Customer Service Representative – Repossession Ser
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Customer Service Representative (CSR) – Premier Adjusters, Inc.
Introduction:
Join Premier Adjusters, Inc., a trusted leader in the automotive repossession industry with over 45 years of experience. We offer stable, long term employment opportunities for growth—and no prior industry experience is required.
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Position Details
• Work Schedule: Monday – Friday, 8:30 AM to 5:00 PM
• Pay: $16.00 – $18.00 per hour (based on experience)
• Job Type: Full-time
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What You’ll Do
• Answer incoming calls and assist clients and customers with questions or service needs.
• Promptly accept new accounts, verifying all required criteria are met.
• Coordinate with flatbed drivers to ensure scheduled appointments are completed.
• Handle customer service needs professionally, including resolving concerns or complaints.
• Manage personal property and transport appointments (for CSR roles involving the customer-facing window).
• Coordinate releases for personal property, redemptions, and vehicle transport.
• Understand and follow all release procedures and requirements for each client.
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Minimum Requirements
• Able to pass a criminal background check and drug screening
• Dependable and able to work consistent 40-hour weeks
• Basic computer proficiency, including the ability to operate iPads and related software
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Preferred Qualifications
• 2+ years of experience in the collateral recovery industry
• Familiarity with Clearplan and RDN
• Education: High School diploma or equivalent
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Benefits
• Paid Holidays
• Free Life Insurance
• Health Insurance
• Dental & Vision
• 401(k)
• Sign-on Bonus (conditions apply)
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How to Apply
Don’t miss your chance to grow your career with a respected industry leader.
Send your resume to careers@premieradjusters.com.
For questions, please reach out to our HR department at the same email.
Principals only. Recruiters, please don't contact this job poster.