Professional Experience
Sterling AVi | Hutto, TX Operations Coordinator | June 2019 – May 2024
• Managed daily operations for a home tech integrator, reporting directly to CEO/CFO.
• Designed roles, processes, and apps to streamline workflows for 20+ technicians/admins.
• Led hiring, training, payroll, and OSHA/compliance programs.
• Primary contact for high-value clients; coordinated projects and troubleshot technical issues.
• Installed/designed A/V systems for thousands of commercial/residential projects.
Austin Gift Company | Austin, TX Store Operations Associate | June 2025 – Present
• Open/close store, manage inventory, and maintain visual merchandising standards.
• Resolve customer issues to drive satisfaction and repeat business.
Retail & Food Service Roles | Austin, TX Pacsun (Sales Associate) | The Perfect Bite (Sole Operator) | VooDoo Doughnuts (Baker/Cashier) | 2024–2025
• Operated food trailer (grill/fryer, prep, inventory) and maintained health code compliance.
• Delivered customer service in high-volume retail (Pacsun) and bakery (VooDoo Doughnuts) settings.
• Contributed to record sales at VooDoo Doughnuts; managed all aspects of solo food trailer operation.
Austin Structured Cabling | Austin, TX Lead Technician | Jan 2017 – June 2019
• Installed/terminated low-voltage cables (Cat5e/6, fiber optic) in commercial/municipal sites.
• Led crews to meet deadlines and specifications.
Education
Horn High School | Mesquite, TX | Diploma
Key Skills
Technical:
Low-Voltage Systems, A/V Design, Technical Troubleshooting, OSHA Compliance
Operations:
Process Improvement, Team Training, Payroll, Inventory/Safety
Management Interpersonal:
Client Relations, Problem-Solving, Clear Communication