Systems Engineer / Validation Technician with 10+ years of hands‑on experience supporting large engineering labs and data centers. Proficient in platform bring‑up, hardware/software debugging, test farm & infrastructure management, and maintaining high availability. Skilled in cross‑platform OS (Windows, Linux), scripting (Python, shell, PowerShell), BIOS/firmware debugging, and collaborating closely with architects, hardware/software engineers, and QA teams. Looking to leverage this background into ensuring deterministic, reliable labs/compute farms in fast‑paced environments.
TECHNICAL SKILLS
• Lab & Data Center Management: Lab infrastructure, compute farms, builders/packagers/testers, lifecycle/inventory management, recovery and availability SLAs
• Hardware / Systems Deployment & Debugging: BIOS/firmware, system bring‑ups, CPUs, GPUs, storage, memory, cabling & physical system assemblies
• Operating Systems & Scripting: Linux (Ubuntu), Windows 7/10/11; scripting with Python, shell, PowerShell
• Networking & Management tools: TCP/IP, DNS, Netplan; BMC, PDU
• Test tracking & Reporting: Jira, HST, Confluence
• Communication & Collaboration: Experience with multiple engineering teams; strong written & verbal communication; able to explain technical issues to non‑tech staff
PROFESSIONAL EXPERIENCE
Advanced Micro Devices (AMD) – Austin, TX
Lab Support Technician Intermediate | May 2024 – Apr 2025
• Supported post‑silicon validation across server platforms; executed engineering test plans for platform bring‑ups.
• Root caused platform failures in SP5/SP7 servers; handled BIOS flashing and firmware debugging.
• Automated workflows with Python and PowerShell; improved system availability and reliability in test labs.
• Managed physical infrastructure tasks: racking, stacking, cabling, labeling; ensured lab environment met safety and organization standards.
• Tracked inventory, parts usage, and system status via Jira and Excel; contributed to status reports and dashboards.
• Handled and installed watercooling systems.
Intel Corporation – Austin, TX
Lab Support Technician II | May 2023 – Jan 2024
• Built, deployed, and validated engineering platforms (Emerald Rapids-SP, Sierra Forest-SP/AP); worked closely with firmware, hardware, and architecture teams.
• Assembled and powered on systems; performed debugging for hardware and firmware issues.
• Ensured lab systems met uptime and availability goals; coordinated recovery efforts when systems failed.
• Documented system statuses, failures, and test results; used Confluence and task tracking systems.
• Setup and managed thermal head units and chillers
Advanced Micro Devices (AMD) – Austin, TX
Systems Power Engineer | May 2022 – Jul 2022
• Automated data collection & analysis to improve test throughput.
• Worked with platform architects to refine models; contributed to system qualification / bring‑up of new features.
• Deployed hardware measurement equipment; performed system validation under various configurations to ensure SLAs.
Ironside Computers – Round Rock, TX
RMA Technician | Mar 2021 – May 2022
• Repaired and refurbished systems, including main boards, GPUs, CPUs, memory; handled component replacements/upgrades and system diagnostics.
• Upgraded BIOS/firmware, managed driver installs; Stress testing for reliability.
• Managed RMA/ticketing workflows; communicated status and technical issues with non‑technical support staff.
• Handled custom watercooling projects.
• Installed and replaced custom watercooling solutions.
• Minor utilization of automation and deployment tools.
Fry’s Electronics – Irving, TX
Service Technician | Oct 2016 – Jun 2020
• Built and repaired customer PCs, including component replacement/upgrades.
• Refurbished laptops and open-box systems for resale.
• Upgraded BIOS/firmware, managed driver installs; Stress testing for reliability.
• Managed RMA/ticketing workflows; communicated status and technical issues with customers.
• Provided customer updates, technical support, and upgrade recommendations.
• Collaborated with sales teams in multiple departments to improve sales conversions.
• Handled custom watercooling projects.
• Installed and replaced custom watercooling solutions.
Cutting Edge Gamer – Austin, TX
Inventory Management Associate | Jan 2023 – Apr 2023
• Cleaned, tested, and packaged inbound computer components.
• Packed, shipped, and tracked products while providing office support.
• Conducted research on components for inventory and sales.
EDUCATION
• A.A.S. Computer Maintenance Technology – Texas State Technical College, Waco, TX (Completed Aug 2016)
• A.A.S. Computer Programming Technology – Texas State Technical College, Waco, TX (In Progress)
Important Note: I AM NOT LOOKING FOR SALES POSITION. Do not contact me for sales positions, I am not interested.
Note 2: Looking for full time (40hrs), permanent employment. I'm not opposed to the idea of remote work but I am disincentivized to entertain the idea since every offer I've had has been a scam.