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A Sales Supervisor at Will Leather Goods is responsible for the successful promotion of the Brand by ensuring that customer's needs are met and exceeded. The Sales Supervisor will lead the customer experience on the sales floor and will assist in driving the sales team to deliver a high level of service and reach their individual sales goals. In addition, the role is expected to support your manager in achieving the store's goals and targets.
What a Sales Supervisor Does:
Maintains an exciting, positive and profitable in store environment that encourages Brand engagement from both internal and external customers
Engages with customers in a professional way, utilizing active listening techniques to clearly understand needs, ideas etc.
Trains and coaches a sales team, inspiring them to achieve their sales goals and provide consistently high levels of service
Ensures that all non-selling tasks are completed without compromising the customer experience
Speaks confidently and knowledgeably about all Will Leather Good's product lines
Provides excellent customer service, and builds a store clientele list
Acts as a positive role model for all store employees
Skills, Experience and Competencies that are necessary to be successful:
2-3 years of retail experience with some experience in a leadership role
Exceptional service, engagement and selling skills
Inspirational leadership style, with the ability to train, develop and coach a team
Proven success in exceeding personal goals
Highly developed written and verbal communication skills
Leather, accessories and home goods experience a plus
About Will Leather Goods:
Will Adler is the founder and creative force behind Will Leather Goods, a family-owned lifestyle brand based in Eugene, OR. With over thirty years of experience in leather craft, Adler brings authenticity to every product he creates. A global traveler, Adler explores the world to discover unexpected materials and unique worldwide artisans to create the WILL collection.WILL works with factories across the globe who are best suited to make each of our products; using the most steadfast construction methods to support our 100% lifetime guarantee.WILL invites you to "Discover your Will" at our retail locations and specialty stores across the globe. Are you ready to take your career to the next level? Want to work for a company that values and listens to it's employees? Look no further; we offer competitive wages and some great benefits!