compensation: Pay will be commensurate with experience. employment type: full-time
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K Friese + Associates (KFA) is currently seeking an experienced Network Engineer who is enthusiastic, detail-oriented, and self-motivated. This individual will serve as a network engineering resource supporting the Toll Operations Division of the Texas Department of Transportation, with a primary focus on the effective operations and engineering of enterprise networking. This unique position is located at our client's project office in North Austin working alongside with our client, the project owner, and other consultants in a professional office setting.
*Participates in on-call support for the production environment.
*Responsible for the installation, configuration, operation and on-going maintenance of the production environment.
*Takes ownership of problem management and prioritizes remediation of issues according to business needs.
*Manages ticket queues and prioritizes tasks according to business needs.
*Monitors, manages and reports on standards of service and the associated service level agreements.
*Works closely with operations, internal customers and outside vendors to effectively plan, deploy and maintain production environment.
*Ensures change management is properly deployed and followed for all tasks.
*Maintains up-to-date documentation on production environment.
*Provides technical support and coordination with the on-site system administrators to solve technical and operational problems.
*Collaborates closely with colleagues in the wider Telecommunications, Network IT Security and Infrastructure team to ensure effective cross team working.
*Manage, oversee, and monitor asset control and inventory management.
*Long hours may be required to address emergency situations.
You are ready to do more - as a knowledgeable professional and teammate that is driven to be a true contributor, and as a person who values integrity, respect, and communication. You're interested in making a difference which is why you are seeking a firm that does public sector projects, ensuring your work has a positive impact on the communities in which we live.
*Bachelor's degree in IT or related field plus eight years relevant industry experience, including 4 years of hands-on operations experience.
*Previous experience managing network operations team a plus.
*Ability to communicate clearly both orally and in writing, with special ability to communicate technical concepts to technical and non-technical audiences. Ability to work effectively with managers, IT staff and users to assess needs and analyze problems.
*Skilled in identifying problems and solving them. Skilled in mastering the application of new technology and researching new products.
*General Competencies expected of all Professionals and Managers are as follows: Client Service, Commitment, *Communication, Innovation & Continuous Improvement, Professionalism, Quality and Teamwork.
Required Special Skills:
*Strong knowledge of the following:
*Branch & Wide area network design, routing protocols like EIGRP, IPv4 & IPv6, Multicast, DHCP etc.
*QoS design, deployment strategies and architectures
*Ability to effectively troubleshoot links across fiber and copper mediums
*Campus Network Design and Switching protocols like VLAN Trunks, STP, VTP, CEF, Ether Channel, Collapsed Core, HSRP/VRRP, FabricPath, etc.
*IP Telephony, Wi-Fi network setup (Cisco Call Manager, Cisco Unity, Cisco CCX, and Cisco ER911 experience is a plus)
*Firewall & UTM device installation, configuration and maintenance etc.;
*Proxy Services like Bluecoat, Microsoft TMG, etc.
*Monitoring tools like CA eHealth, Solarwinds Orion, PRTG, or Ciscoworks
Good knowledge of the following:
*Firewall, IDS/IPS, AAA/RADIUS, remote access and other networking technologies from Cisco, Juniper, Checkpoint etc.
*WAN Optimization technologies such as those from Cisco WAAS or Riverbed RiOS
*VPN two factor authentication configuration, Point to Point VPN configurations, client VPN configurations and troubleshooting
*Windows 2000/2003/2008 Server, UNIX & Linux operating systems
*Server & Desktop virtualization technologies, such as VMWare and Hyper-V
*Microsoft technologies like Exchange, Active Directory, CCM, WSUS, MDOP, SCOM, ISA, OCS/Lync etc. (experience integrating Microsoft OCS/Lync to Unified Communications is a plus)
*Various network storage (SAN/NAS) & backup technologies
*IT asset management & ITIL framework
KFA is a rapidly growing civil engineering consulting firm that focuses exclusively on serving public sector clients. With offices in Austin, Round Rock and San Antonio, Texas.
KFA offers its employees a competitive salary; a broad benefits package including medical, prescription, dental, vision, company paid life insurance and long-term and short-term disability insurance; 401(k) retirement plan with employer match; holidays; and paid time off. Pay will be commensurate with experience.
KFA is an equal opportunity employer.
To apply, qualified candidates should send a cover letter and resume to Elizabeth Turner at email@example.com, or apply at www.kfriese.com.
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